Terms of Services

Who we are

Diverse Studio LLC trades as Diverse Studio. We are a product design and development studio working with B2B SaaS, AI and technology teams.

You can reach us on hello@diversestudio.co.uk or +44 7476 900833, or at either office:

• United Kingdom — Quantock House, 19 Foley St, London W1W 6DW
• United States — 30N S Gould St, Sheridan, WY 82801

Using this site

You are welcome to browse this site and use what is published here for your own reference. The copy, imagery, case studies and code belong to us or to the clients who licensed them to us, and may not be republished without written permission.

Please do not disrupt the site, harvest from it by automated means, or use it in any way that breaks applicable law.

Case studies, timelines and price ranges shown here describe past work and typical engagements. They are illustrative, not an offer and not a promise of the same outcome.

Proposals and scope

Work starts from a written proposal or statement of work setting out the deliverables, the timeline, the fee and what we need from you. Nothing binds either of us until you accept it in writing.

Changes to agreed scope go through a change request. We confirm the effect on cost and timeline before the additional work begins.

Our timelines assume feedback, content and approvals arrive when scheduled. Delays on your side move delivery dates by at least the same amount.

Fees and payment

Fixed-scope projects are invoiced against the milestones named in the statement of work, normally beginning with a deposit. Retainers are invoiced monthly in advance.

Invoices are payable within 14 days unless the statement of work says otherwise. Fees exclude VAT, sales tax and bank charges, which are added where they apply.

We may pause work on an overdue account after written notice. Deliverables remain our property until the invoices covering them are paid in full.

Intellectual property

On final payment, ownership of the deliverables we produced specifically for you passes to you.

We keep ownership of what we brought to the project or built for general use — our methods, templates, component libraries, tooling and know-how. Where any of that is embedded in a deliverable, you receive a perpetual, worldwide licence to use it as part of that deliverable.

Fonts, stock imagery, plugins and similar third-party assets are licensed rather than sold. Keeping those licences current after handover is your responsibility.

Unless you ask us not to, we may show the work in our portfolio and marketing once it is public.

Confidentiality

Each of us will keep the other's non-public information confidential and use it only for the engagement. That does not extend to information already public, information the receiving party already held, or disclosure required by law.

We are happy to sign your own NDA where you need one.

Warranties and liability

We provide our services with reasonable skill and care. Beyond that we give no other warranty — in particular we do not warrant that a deliverable will be uninterrupted or error-free, or that it will produce a particular commercial result.

Neither party is liable for indirect or consequential loss, or for lost profit, revenue, data or goodwill. Our total liability arising from an engagement is limited to the fees you paid us for that engagement in the twelve months before the claim.

Nothing here limits liability that cannot be limited by law, including liability for death or personal injury caused by negligence, or for fraud.

Ending an engagement

Either of us may end a retainer on 30 days written notice. A fixed-scope project may be ended in writing at any time, and you pay for the work completed and the costs already committed at that point.

Either of us may end an engagement immediately if the other commits a material breach and has not put it right within 14 days of being asked to.

Governing law

These terms, and any engagement under them, are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction.

Changes to these terms

We update these terms from time to time. The version published here on the date of your proposal is the one that governs that engagement.

Contact

Questions about these terms go to hello@diversestudio.co.uk, or write to us at Quantock House, 19 Foley St, London W1W 6DW.